FAQ

Orders and help

How can I get help with an order?

Email support@seedandbulb.pro. We reply on business days, and our team is based in the United States.

What should I do if my item arrived defective?

Email us about the defect, then return the item by mail. We cover the return shipping when the item is defective.

Returns and refunds

How long do I have to return an item?

You may return an item by mail within 30 days. The return shipping cost is yours unless the item arrived defective.

Will I receive a refund for a return?

Approved returns receive a full refund. You pay the return shipping for a standard return; defective items can be returned free of charge.

Does my purchase have a warranty?

Each product carries its manufacturer's warranty. If you need help with a warranty matter, email support@seedandbulb.pro.

Payment and savings

How can I pay?

We accept credit cards and PayPal.

How do I use the Seed & Bulb coupon?

Enter code GROW12 at checkout to take 12% off everything on Seed & Bulb. The code gives 12% off sitewide.